Need Help from SEMA Data? Start Here! 

Have a question about your product data? Need help with an export? Adding a user to your account? Found something that doesn't look right?

Whatever you need help with, the SEMA Data Customer Portal is the best place to start.

The Customer Portal gives manufacturers, brand owners and resellers one place to connect directly with the SEMA Data team. Your request is routed to the team member best equipped to help, and you can track its progress, add information and easily reference previous requests.
 

One Place for SEMA Data Support

The Customer Portal can be used for a wide range of questions and requests, including:

• Product data and data-related questions
• Export and technical assistance
• Account and user management
• Bug reports and issues with SEMA Data tools
• General questions and support
• Manufacturer data change requests

Whether you're managing the product information representing your brand or using SEMA Data to power a website, catalog, marketplace or internal system, the portal gives you a clear path to the right help.

Manufacturers and brand owners can get assistance with vehicle applications, descriptions, pricing, dimensions, images and other product content. Once your Customer Portal account is associated with your brand, you can also submit data change requests directly through the portal.

Resellers can get help with data access, exports, APIs, eCommerce tools and other services used to get manufacturer product information into the systems that help you sell.
 

Keep Track of Your Requests

One of the biggest advantages of using the Customer Portal is visibility.

Instead of sending an email and wondering where it stands, you have a record of your request and its status. If our team needs additional information, files or input from another SEMA Data specialist, everything stays connected to the same request.

That visibility helps our team, too. Having requests documented in one place allows us to spot recurring questions and issues, identify where customers may need additional resources, and find opportunities to improve SEMA Data's tools and services.

Need Something? Send It Our Way.

The next time you have a SEMA Data question, request or issue, start with the SEMA Data Customer Portal.

SEMA Data Customer Portal

The more detail you can provide when submitting your request, the better we can understand what you need and get it to the right person.

You focus on creating, managing and using great product data. We'll help with the rest.