When you need help with your SEMA Data account, product data or reseller tools, getting the right information to the right person matters. The SEMA Data Customer Portal gives manufacturers, brand owners and resellers one place to submit questions and requests directly to the SEMA Data team.

Instead of relying on an email that can get buried or wondering who to contact, the portal helps route your request to the team member best equipped to handle it. It also creates a record of your request, making it easier to follow its progress, provide additional information and reference previous requests.

One Place to Get Help

The Customer Portal can be used for technical assistance, general and data-related questions, reporting bugs, managing account users and other support needs. Manufacturers can also use the portal for data change requests once their portal account has been associated with their brand.

For manufacturers and brand owners, that means a more direct way to get assistance with the product information that ultimately represents your brand throughout the aftermarket. SEMA Data helps manufacturers create, manage, store and distribute standardized product information, including vehicle applications, descriptions, pricing, dimensions, images and other important product content. When something needs attention, the portal provides a clear path to the team that can help.

For resellers, the portal provides the same centralized place to get assistance with the data and tools used to power websites, catalogs, marketplaces and internal systems. Whether you have a question about an export, need technical assistance or encounter an issue using SEMA Data, submitting it through the portal helps our team understand the request and get it moving toward resolution.

Better Visibility for You and Our Team

Using the Customer Portal does more than organize support tickets. It gives both you and the SEMA Data team better visibility into what has been requested and what still needs to be resolved. That history can be especially valuable when a question requires research, additional files or input from multiple team members.

And because requests are documented in one system, the feedback we receive also helps us identify recurring questions and opportunities to improve our tools, services and customer experience.

The next time you need assistance, start with the SEMA Data Customer Portal:

SEMA Data Customer Portal

Submit your request, provide as much detail as possible, and let us help you get back to what matters: creating, managing and using great product data to sell more parts.